Privacy Policy

Introduction

Klareda GmbH ("Klareda," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you interact with our platform, website, products, and services. It also describes your rights and choices regarding your personal data.

1. Who We Are

2. Scope

This Privacy Policy applies to:

• Visitors to our website (klareda.com)
• Users of our SaaS platform (hiring managers, recruiters, and candidates)
• Any individual whose personal data is processed by Klareda in connection with our services

3. Information We Collect

We collect personal data in the following categories:

a. Information You Provide to Us

• Account and contact information (name, email, role, company)
• Candidate profile details (e.g., CVs, voice recordings, job preferences)
• Communication data (e.g., messages, feedback, interviews)
• Support inquiries or survey responses

b. Information We Collect Automatically

• Device data (IP address, browser type, operating system)
• Usage data (page views, actions taken within the platform)
• Cookies and similar tracking technologies (see Section 8)

c. Voice and Audio Data

Audio responses from candidates recorded during interactions with our voice agent technology

4. How We Use Personal Data

We process your data for the following purposes:

• To provide, maintain, and improve our platform
• To match candidates with job opportunities
• To personalize and enhance user experiences
• To facilitate communication between candidates and employers
• To analyze trends and improve hiring outcomes
• To comply with legal obligations

5. Legal Bases for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we rely on the following legal bases:

• Consent (e.g., for marketing communications, recording voice responses)
• Contract (e.g., when processing data to deliver our services)
• Legal obligation (e.g., compliance with tax or regulatory requirements)
• Legitimate interest (e.g., to improve our product, prevent fraud)

6. Data Sharing and Transfers

We may share your data with:

• Authorized users within your organization
• Service providers (e.g., cloud hosting, analytics tools, voice processing)
• Legal authorities when required
• Third parties in connection with a business transfer (e.g., merger, acquisition)

We ensure appropriate safeguards for international data transfers, including Standard Contractual Clauses (SCCs) where applicable.

7. Data Retention

We retain personal data only as long as necessary for the purposes stated in this Policy or as required by law. Audio recordings are typically retained for a limited duration and then deleted or anonymized.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enable essential platform functions
• Analyze usage patterns
• Improve performance and usability
• Provide personalized content

You can manage your cookie preferences via your browser settings or the cookie banner on our website.

9. Your Rights

Depending on your location, you may have the following rights:

Under GDPR (EU/EEA Residents):

• Access your personal data
• Correct or update inaccurate data
• Request deletion of your data
• Restrict or object to certain processing
• Data portability
• Withdraw consent
• Lodge a complaint with your local Data Protection Authority

Under CCPA/CPRA (California Residents):

• Know what personal data we collect and how we use it
• Request deletion of personal data
• Opt out of sale or sharing of data (note: Klareda does not sell personal data)
• Non-discrimination for exercising your privacy rights

To exercise your rights, email us at privacy@klareda.com.

10. Data Security

We implement industry-standard technical and organizational measures to safeguard your personal data, including encryption, access control, and continuous monitoring.

11. Third-Party Links

Our website or platform may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their privacy policies before providing any data.

12. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect data from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new version on our website with an updated effective date.

14. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us at: